Privacy Policy
Last Updated: 15th September
At Brunelto, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with Brunelto, we may collect the following information:
Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
Account & Newsletter Data: Information provided when creating an account, subscribing to newsletters, or signing up for promotions.
Transaction Data: Purchase history, payment methods, and delivery details.
Cookies & Tracking Data: Information collected via cookies, pixels, and similar technologies (including Meta Pixel and Google Analytics) to improve website performance and provide personalized advertising.
Communication Data: Information shared via email, customer service inquiries, or WhatsApp notifications.
2. How We Use Your Information
We use your information for purposes including but not limited to:
Processing and delivering your orders.
Providing secure payments through COD, PayFast, debit/credit cards, and PayPal (for global customers).
Sending newsletters, updates, and promotional offers.
Personalizing your shopping experience and tailoring advertisements.
Analyzing website performance and customer behavior through secure third-party tools (e.g., Google Analytics, Meta Pixel, email marketing platforms).
Communicating with you regarding your orders, queries, or brand updates.
3. Sharing of Information
Brunelto respects your privacy and does not sell or rent your personal information. We may share your information only in the following cases:
Service Providers: With trusted third-party service providers (payment processors, logistics companies, marketing tools) strictly for business operations.
Legal Compliance: When required by law, government authorities, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets.
4. Data Security
We implement strict security measures to safeguard your information against unauthorized access, alteration, or disclosure. All payment information is encrypted and processed securely via trusted providers (PayFast, PayPal, etc.).
5. Cookies & Tracking Technologies
Brunelto uses cookies, pixels, and similar technologies to:
Enhance website functionality.
Remember user preferences.
Deliver personalized ads and promotions.
You may disable cookies in your browser settings, but this may limit your website experience.
6. International Data Transfers
As Brunelto expands globally, your data may be transferred and processed outside of your country, including in regions with different data protection laws. We ensure that such transfers comply with GDPR and other international standards.
7. Your Rights
Depending on your location, you may have rights under data protection laws, including:
Right to access and receive a copy of your data.
Right to correct or update your personal information.
Right to request deletion of your personal data.
Right to object to marketing communications.
Right to withdraw consent at any time.
To exercise these rights, please contact us at contact@brunelto.com.
8. Retention of Information
We retain personal data only for as long as necessary to fulfill our business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Brunelto does not knowingly collect information from children under 13 years of age. Our services are intended for general audiences.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Any updates will be posted with a revised “Last Updated” date.
11. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
📧 Email: contact@brunelto.com
📞 Phone/WhatsApp: 03198603924
