Shipping & Delivery Policy
At Brunelto, every order represents more than a purchase, it is the beginning of a crafted experience. Our commitment to quality extends beyond the product itself, ensuring your order is delivered with the same care, precision, and elegance with which it was created.
1. Global Shipping Coverage
Brunelto proudly offers worldwide shipping. Whether in Pakistan or across international destinations, each order is carefully prepared and delivered with the attention it deserves.
2. Order Processing
All orders require 2–3 business days for processing and dispatch. Each piece is inspected and prepared by our team to ensure it meets Brunelto’s standards of craftsmanship before leaving our atelier.
3. Delivery Timelines
Domestic (Pakistan): Estimated delivery within 4–7 business days.
International: Estimated delivery within 15–20 business days, depending on the destination and courier availability.
Please note: Delivery times may vary due to customs procedures, public holidays, or unforeseen circumstances beyond Brunelto’s control.
4. Shipping Costs & Duties
Brunelto offers complimentary shipping on all orders worldwide.
For international deliveries, customs duties, import taxes, or additional fees are the responsibility of the customer and may vary according to local regulations.
5. Tracking & Order Updates
Once your order has been dispatched, you will receive a tracking number or link to follow your shipment in real time. Updates will be shared via email or SMS (where applicable).
6. Delivery Conditions
To ensure a smooth delivery experience, please provide accurate and complete shipping information.
Brunelto is not responsible for delays caused by incorrect addresses or missed delivery attempts.
In such cases, the courier may reschedule delivery or require the customer to collect the package from a designated location.
7. Exceptional Care in Shipping
Every Brunelto order is packaged with the highest attention to detail, ensuring that your product arrives in impeccable condition. Should you experience any concerns upon receiving your order, please contact our customer care team immediately.
At Brunelto, delivery is more than a service, it is part of the journey of luxury. From the hands of our artisans to your doorstep, each step reflects the heritage, craftsmanship, and elegance that define our brand.
